Support
Need a hand? We read every email ourselves and usually answer the same day.
Email us
Tell us what you were doing and what you expected to happen; a screenshot helps. If it is about money (a payment, an invoice total, a subscription) say so and it goes to the top of the pile.
Already in the app? Tap the assistant button in the header and ask. It knows every screen, and it takes you to the right one.
Questions tradies ask
How do I get started?
Download Settle from the App Store on your iPhone, or open settlesimpleflow.com in any browser and create an account. Add your business name and ABN (the ABN lookup fills most of it), and you can send your first invoice in a few minutes. Every plan starts with 30 days free.
Which devices does Settle run on?
The Settle app is on the App Store for iPhone and iPad. On any other phone, a tablet or a computer, use Settle in the browser at settlesimpleflow.com. It is the same app with the same data, so you can quote on the laptop and clock on from the ute.
How do I create an invoice?
Open Invoices and tap the + button, or open a completed job and tap Invoice. Pick the client, add line items, set the due date, then Save or Send. Sending emails it to the client in your business name.
How do I mark an invoice as paid?
Open Invoices, open the invoice, then choose Mark as paid from its menu. The status updates straight away and any automatic reminder for it stops.
Can my clients pay invoices online?
Yes. On every plan, connect your Stripe account under Settings, then Connections. Invoices you send then carry a Pay Now button so the client can pay by card, and the invoice is marked paid when the payment lands.
How do I track worker hours?
Open Workforce, add your workers (invite by email or share the team code), and they clock on and off from Team Hub on their phone. Hours land on the Hours tab for you to approve before they are paid or invoiced.
How does receipt capture work?
On Expenses, tap Scan a receipt and photograph or upload the bill (photos and PDFs both work). Settle reads the supplier, date, total and GST and fills the form. Anything it cannot read clearly is left blank and named, so a wrong number never lands in your books.
What are the Settle plans?
Settle comes in three sizes, Solo, Team and Business, plus Enterprise arranged with us. Every one has every feature; they differ in worker seats and AI credits, and every one is a flat price for the whole business, with extra seats at $7 a month when you need them. Compare them on the pricing page.
How do I cancel my subscription?
It depends where you subscribed. If you subscribed on the web, open the Plans screen and tap Manage subscription to change or cancel it. If you subscribed in the iPhone app, cancel through your device's App Store subscription settings. Either way your access remains until the end of the current period.
How do I add my business details to invoices?
Open Settings, then Business details, and add your business name, ABN, phone, email and how you get paid. They appear on every invoice you create. Your logo and colours live under Branding.
Where is my data kept?
In Australia. Settle runs on Supabase in its Sydney region (AWS ap-southeast-2). Your customers' data belongs to you; you can export your clients and invoices at any time and delete your account from inside the app.
Business details
Settle is operated by Riley Dack trading as SETTLECO, ABN 40 951 822 748, New South Wales, Australia.